b'MarketingIn total 6.0 MMbbls of Staatsolies high-end products were sold in 2020, compared to 5.9 MMbbls in 2019. 43%ofthehigh-endproductsproducedandsoldbyStaatsolie were exported.GOw2 maintained 31% market share supplying the retail market with 0.9 MMbbls of high-end products. (Other markets include industrialandfishery.)Fuel oil production for 2020 was 6.0 MMbbls, the same as in 2019. (Fuel oil markets consist mostly of power generation companies and the bunker market. Although the IMO2020 implementation had a huge effect on margins, it was short-lived due to the global pandemic and its effect on the shipping industry.) MarketingAssetreorganizationhasledtogreateroperationalefficiencies,improved customer focus and strategic sales advantages; with control of both Staatsolie and GOw2 assets, we can better manage sales, distribution, product stocks (exports and imports) and become more agile in our local and regional business.Marketing and branding for GOw2 has been evaluated and we initiatedsmaller programs to expand in coming years.New design for the look and feel of retail stations has been approved.With the World Class Retail Network (WCRN) project we will rebrand allretailstationsinthecomingfiveyears.WCRNobjectivesaretocreatea world-class image of our brand and retail stations and to communicatethemarketingstrategytogrowtheGOw2businessto40%oftheretail marketwithinfiveyears.In 2020, we increased our promotion of Total lubricants. With lubricants in its portfolio, GOw2 can offer a complete package to clients lookingfor a single source of high-quality fuels and lubricants. OurTotallubricantsactivationprogramstartedinQ4of2020withthere-opening of the Total Autocare Shop. In 2021, we will roll out a sales and promotion plan to expand our share in retail lubricants from 3% to 5%.25'